How to Increase Customer Loyalty (without Spending $$$$) with Thank You Notes
By Andrew Hall, Copywriter Intern I asked my mom, “Why can’t I just send them a text?”. My mother made me (or else I had to do the dishes for a week) write thank-you notes for the gifts I received at my high school graduation party. At the time, I thought the gesture was stupid, outdated, and a waste of time. “Why does it matter whether I write a text or a hand-written note?” I thought. We all have received (or written) that generic type of thank you card, “Thank you very much for [gift]. I use it a lot. Thanks, [Name]” I figured I already had to take the […]